Except those on Special Offer (which would be stated on the respective product page), bulky items such as Racket Bags and Shuttlecocks (25 & 50 tubes) are NOT FREE SHIPPING. Please enquire for postages before ordering. Postages to certain countries are listed on the Shipping Charges page (under the Information box) for easy reference. If you placed an order without checking the postage and subsequently refused to pay for the postage, we can refund the paid item LESS 10% administrative charge.