1. CASH IN HK$ (OR US$ WITH 1.5% EXCHANGE COMMISSION), OR OCTOPUS CARD ELECTRONIC MONEY
For all shop-in orders, MY Badminton Store accepts payment in Hong Kong Dollar Cash or Octopus Card. Customer may choose to pay in US$ cash, but a 1.5% exchange rate commission will be charged on top. We do not accept credit or debit cards or personal cheques for transactions in our shop.
2. ONLINE BY PAYPAL
MY-Store Limited has appointed PayPal as the online payment processor for goods and services provided by MY Badminton Store.
2A. Billing Currency
MY Badminton Store completes every transaction in US Dollar (US$). Other currencies shown on the website are strictly for reference only and may differ from the one that will appear on your credit card statement. Upon checking out with PayPal, please complete the transaction in US$ instead of your local currency. MBS shall NOT be responsible for any exchange rate commissions charged by the payment processing companies / banks in the final payment should you have chosen to checkout in your local currency. If you wish to know the transaction amount in your local currency or any other currency than US Dollar for reference, you may visit OANDA.
2B. Credit Review
All completed transactions are subject to check and review by MBS staff and PayPal Fraud Review Department. MBS prefers payment from customers with a VERIFIED PayPal account. MBS reserves the right to cancel and refund any transaction made from UNVERIFIED PayPal account, from Credit Card, or deemed suspicious and fraudulent. In view of the recurring fraudulent transactions we have experienced since the commencement of our business, MBS regretfully announces that the following countries have been permanently restricted from online payment:
MBS DOES NOT ACCEPT ONLINE PAYMENT FROM:
MBS ACCEPTS ONLINE PAYMENT BUT ONLY FROM A "VERIFIED" PAYPAL ACCOUNT FROM:
Indonesia, Malaysia, India
MBS has ceased accepting online payments for orders from Pakistan and Vietnam. All orders originating from, or to be shipped to, these countries must be made by email to us, and payment settled by Bank Transfer (T/T) or Western Union Remittance before shipment.
3. TELEGRAPHIC TRANSFER (WIRE) OR DIRECT DEPOSIT
Name of Bank: Hang Seng Bank Limited, 83 Des Voeux Road Central, Hong Kong.
Account Holder: MY-Store Limited Account Number: 282-165810-883
Bank Sort Code: 024 Swift Code: HASEHKHH
Chips Number: 010522 (if applicable)
While making T/T remittance in US$, if the remitting bank does not have an affiliation with Hang Seng Bank, the remittance needs to be completed via a bank in the US. The following two banks and their respective routing numbers may be used - 1. Bank of New York (021-000-018) OR 2. Citibank NA (021-000-089). All bank remittance charges, Payor and Payee sides, are to be borne by the Payor.
4. WESTERN UNION MONEY TRANSFER
For orders below or up to US$2,000.00, MY Badminton Store accepts payment from customers worldwide by Western Union. Please ask for a payment details form should you wish to settle payment with MBS through the Western Union. Customers enjoy 3% discount from the total order amount by choosing to pay MBS with Western Union. DO NOT complete the ordering process online. MBS will process your payment then the order will be created in your MBS account manually. Please send us your order by email.
5. ORDER CANCELLATIONS & REFUNDS
Occasionally, orders can be cancelled for various reasons, some of which are:
- Item(s) not available.
- Difficulty in processing your payment information.
- Failed credit review by PayPal or by MY Badminton Store.
- Order cannot be shipped to the address provided.
- Duplicate order was placed.
- Cancellation by request of the customer / change of mind.
If your order is cancelled, you will receive an email explaining the reason for the cancellation. If an order or part of an order is cancelled by PayPal or by MY Badminton Store for failing credit review or insufficient stock, you will not be invoiced for the whole or part of the cancelled order. Any payment made will be fully refunded. If an order or part of an order is cancelled by request of the customer, the cancelled amount would be subject to a deduction of 10% being the credit card payment & re-stocking charges before any refund is made. If you are interested in alternative products, please contact us by email for a recommendation.
6. TAX & DUTY
Orders placed online and dispatched from Hong Kong to your country should be regarded as overseas transactions and therefore no sales-related tax (such as VAT or GST) should be charged to the receiving party. However, import duty will be borne by the receiving party at the destination country where the items are shipped to, if any.